At Itzecom, our priority is your success. We strive to deliver exceptional SEO services and achieve the agreed-upon results. This refund policy outlines our commitment to transparency and fairness. Please read it carefully before engaging our services.
Refunds:
We offer full refunds under the following circumstances:
- Failure to Deliver: If we fail to deliver the agreed-upon services within the specified timeframe.
- Substantial Deviation: If the quality of services delivered significantly deviates from what was promised (details available upon request).
- Limited Progress: If, after the initial 30 days of service, your website hasn’t shown any measurable progress towards achieving the agreed-upon SEO goals. We’ll always discuss alternative strategies before a refund is considered.
Non-Refundable Services:
- Initial consultation fees.
- Third-party expenses incurred on your behalf (e.g., advertising costs).
- Services rendered or completed as per the agreed-upon scope.
Partial Refunds:
In cases of partial service completion or dissatisfaction with specific aspects, a partial refund may be offered at our discretion.
Dispute Resolution:
We value open communication. If you disagree with a refund decision, we encourage you to reach out so we can find a mutually agreeable solution. We’re also open to mediation or arbitration if necessary.
Changes to Refund Policy:
We reserve the right to modify this policy, but we’ll keep it updated here.
By engaging our services, you acknowledge that you have read, understood, and agreed to our refund policy.
Questions?
Please don’t hesitate to contact us at contact@itzecom.com if you have any questions or concerns.
This revised version maintains clarity while focusing on client satisfaction and offering a solution-oriented approach.
